SMS terms and conditions

1. SMS consent

By providing your mobile phone number and opting in to receive messages from Brookfield Eye Care, you consent to receive SMS communications from us. Patients opt in on our Patient Authorization Form. Consent to receive text messages is not required to receive care. These messages may include:

• Appointment reminders
• Appointment confirmations
• Customer service responses
• Service notifications

2. Message frequency

Message frequency may vary depending on your interactions with our services.

3. Message and data rates

Standard message and data rates may apply depending on your mobile carrier and plan.

4. How to opt out

You may opt out of receiving SMS messages at any time by replying STOP, or by telling us any other reasonable way, such as calling or emailing us. After opting out, you will receive a final confirmation message and no further messages will be sent.

5. Help

For assistance, reply HELP or contact us at (708) 485-0411 or Odette@brookfieldeyecare.com.

6. Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

7. Privacy

Your information will be handled in accordance with our Privacy Policy (https://www.brookfieldeyecare.com/privacy/).

8. Changes to these terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website with the updated effective date.