New patients
Welcome! Here's everything you need for a smooth first visit.
1. Call to book
Call (708) 485-0411. We'll find a time, ask for your insurance details and answer any questions.
2. Fill out your forms
After you book, we'll email and text your new patient forms. Fill them out online before your visit, and they go straight into your secure patient record. It saves about 15 minutes at check-in.
3. Bring a few things
- A photo ID
- Your vision and medical insurance cards
- Your current glasses and contacts (or lens boxes)
- A list of the medications you take
- Sunglasses, in case your eyes are dilated
4. Your visit
Plan on about 45 minutes. You'll start with a few pre-tests with our team, then see Dr. Reising for your exam. If your eyes are dilated, your vision will be blurry and light-sensitive for a few hours.
Your pre-tests can include an Optos ultra-widefield retinal image (optomap). It takes less than a second, doesn't touch your eye and shows most of your retina in a single picture. In most cases it can be used instead of dilating drops, so you can drive and read normally right after your visit. Dr. Reising goes over the image with you during your exam and keeps it on file to compare at future visits. Optos imaging has a small extra fee, which insurance covers in some situations.
Didn't get the forms?
Check your text messages, and your spam or junk folder for an email from Brookfield Eye Care. If you can't find them, call us and we'll resend them. You can also fill out the forms in the office; just arrive 15 minutes early.
Patient portal
Once you're a patient, you can sign in to our secure patient portal (opens in a new tab). If you need help setting up your account, call us at (708) 485-0411.
Payment and insurance
Copays and any amounts not covered by insurance are due at the time of your visit. We'll check your benefits ahead of time so there are no surprises. See insurance and payment for the plans we accept, and our patient financial policy for deposits, pickup and our lens guarantee.
Cancellations
If you need to cancel or reschedule, please call at least 24 hours ahead so we can offer the time to another patient.
Ready to schedule?
Our team books every appointment by phone, so you talk to a real person who can answer questions about insurance and timing.